TERMS OF SERVICE

Effective Date: March 5, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Enso Technology, Inc., a Delaware corporation (“Enso,” “we,” “us,” or “our”). These Terms govern your access to and use of the beta testing service available at https://useenso.co, the Enso desktop application, and any related applications, tools, or features (collectively, the “Service”).

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must stop using the Service immediately.

1. Description of Service

Enso is an AI-powered go-to-market tool for sales teams, currently in beta testing. The Service enables users to connect their email accounts (Gmail or Microsoft Outlook, read-only) and calendars (Google Calendar or Microsoft Outlook Calendar, read-only) via OAuth to extract relationship signals, generate meeting briefs, and receive AI-generated insights. The desktop application can also record meeting audio for real-time transcription.

The Service is powered by third-party artificial intelligence providers (Anthropic Claude, Google Gemini, OpenAI, and AssemblyAI) and third-party infrastructure (Supabase, Vercel). The Service also integrates with Slack, Asana, and Granola when connected by your team. We reserve the right to modify, update, or discontinue any feature of the Service at any time without notice.

2. Beta Testing Program

The Service is available only to users who have been individually invited to the beta testing program. By participating, you acknowledge that:

• The Service is experimental and under active development.
• Features may be incomplete, unstable, or contain errors.
• We may change, suspend, or discontinue the Service (or any part of it) at any time, for any reason, without notice or liability.
• No service-level commitments, uptime guarantees, or support obligations are made.
• Data loss may occur. You are responsible for maintaining your own backups of any important data.

3. Account Registration

To use the Service, you must create an account via Google OAuth. You agree to:

• Provide accurate and current information.
• Keep your login credentials confidential and accept responsibility for all activity under your account.
• Notify us at ben@useenso.co if you suspect unauthorized access to your account.

You must be at least 18 years old to use the Service.

Work Accounts

If you connect a work email account or calendar to the Service, you represent and warrant that you have all necessary authorization from your employer or organization to do so and to permit the processing described in these Terms. Your employer or organization is the data controller for any organizational data processed through the Service, and we act solely as a processor on their behalf with respect to such data. You are solely responsible for ensuring your use complies with your employer’s policies. We have no liability to your employer or organization arising from your decision to connect a work account.

Third-Party Data in Your Accounts

The Service processes data from your connected accounts, which may include information about or from third parties (such as your email correspondents and calendar attendees) who are not users of the Service (“Third-Party Data”). By connecting your accounts, you represent and warrant that you have all rights and consents necessary to permit the processing of Third-Party Data as described in these Terms and our Privacy Policy. You are solely responsible for any claims, disputes, or liability arising from or related to Third-Party Data, and you release us from any and all liability in connection with our processing of Third-Party Data in accordance with these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes. You shall not:

• Use the Service for any purpose that violates applicable law.
• Attempt to gain unauthorized access to the Service, other user accounts, or connected systems.
• Interfere with or disrupt the Service.
• Use automated means (bots, scrapers) to access the Service without prior written consent.
• Reverse engineer, decompile, or disassemble any portion of the Service, except as permitted by applicable law.
• Use data obtained through the Service to harass, abuse, or harm others.

5. Intellectual Property

We retain all rights, title, and interest in the Service, including all software, designs, and other intellectual property. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose during the beta testing period, subject to your compliance with these Terms.

You retain all rights to the data and content you provide through the Service (“User Content”). By using the Service, you grant us a limited license to process your User Content solely for the purpose of providing the Service.

6. AI-Generated Content

The Service uses artificial intelligence to generate insights, summaries, and recommendations (“AI-Generated Content”).

AI-Generated Content is provided for informational purposes only. You acknowledge and agree that:

• AI-Generated Content may be inaccurate, incomplete, misleading, or entirely wrong.
• You are solely responsible for any decisions or actions you take based on AI-Generated Content.
• We make no guarantees about the accuracy, completeness, timeliness, or fitness of AI-Generated Content for any purpose.
• AI-Generated Content does not constitute legal, financial, professional, or any other form of advice.
• You assume all risks associated with your use of AI-Generated Content.

7. Third-Party Services

The Service integrates with third-party platforms, including Google (Gmail and Google Calendar), Microsoft (Outlook email and calendar), Slack, Asana, Granola, and AI providers (Anthropic, Google Gemini, OpenAI, AssemblyAI). Your use of these third-party services is subject to their respective terms and privacy policies.

Enso’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We are not responsible for the availability, accuracy, or content of any third-party services and shall not be liable for any damages arising from your use of them.

8. Fees

The Service is currently provided free of charge during the beta testing period. We reserve the right to introduce paid plans in the future, at which point we will provide advance notice and you may choose whether to continue using the Service.

9. Term and Termination

These Terms remain in effect for as long as you use the Service.

• You may stop using the Service at any time by deleting your account through Settings or by emailing ben@useenso.co.
• We may terminate or suspend your access at any time, for any reason, with or without notice. Because this is a beta service, we may also discontinue the entire Service at any time.

Upon termination, your right to use the Service ceases immediately.

10. Disclaimer of Warranties

THE SERVICE IS A BETA PRODUCT PROVIDED BY ENSO TECHNOLOGY, INC. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY OR RELIABILITY OF ANY AI-GENERATED CONTENT OR ANY INFORMATION OBTAINED THROUGH THE SERVICE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. WE MAKE NO WARRANTY REGARDING THE SECURITY OF YOUR DATA OR THE DATA OF THIRD PARTIES PROCESSED THROUGH THE SERVICE, INCLUDING ANY GUARANTEE THAT SUCH DATA WILL NOT BE ACCESSED BY UNAUTHORIZED PERSONS.

YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, EXPOSURE OF DATA (INCLUDING EMAIL CONTENT, CALENDAR DATA, OR OTHER INFORMATION FROM YOUR CONNECTED ACCOUNTS), OR OTHER HARM THAT RESULTS FROM YOUR USE OF THE SERVICE. YOU ASSUME ALL RISK ARISING FROM YOUR DECISION TO CONNECT YOUR GOOGLE ACCOUNT AND PERMIT THE PROCESSING OF DATA CONTAINED THEREIN.

11. Limitation of Liability

BECAUSE THE SERVICE IS A FREE BETA PRODUCT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE HAVE NO LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE WHATSOEVER. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL WE (INCLUDING OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

WITHOUT LIMITING THE FOREGOING, WE SHALL HAVE NO LIABILITY FOR ANY UNAUTHORIZED ACCESS TO, DISCLOSURE OF, OR LOSS OF YOUR DATA OR ANY THIRD-PARTY DATA PROCESSED THROUGH THE SERVICE, INCLUDING EMAIL CONTENT, CALENDAR DATA, AI-GENERATED CONTENT, OR ANY INFORMATION DERIVED THEREFROM.

IF, NOTWITHSTANDING THE FOREGOING, WE ARE FOUND LIABLE TO YOU FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00 USD).

THIS LIMITATION APPLIES TO ALL CLAIMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

12. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Service; (b) your breach of these Terms; (c) your violation of any third party’s rights; (d) your User Content; (e) your connection of a work account without proper authorization from your employer; (f) any claims by third parties (including your employer, email correspondents, calendar attendees, or any other person) arising from or related to data in your connected accounts or your use of the Service; or (g) your failure to obtain any necessary rights or consents for data processed through your use of the Service.

13. Dispute Resolution

Informal Resolution

Before initiating any formal dispute proceeding, you and we agree to first attempt to resolve any dispute informally by contacting ben@useenso.co.

Binding Arbitration

If the parties cannot resolve a dispute informally, the dispute shall be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, seated in New York, New York.

Class Action Waiver

YOU AND WE AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

Small Claims Exception

Either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. For material changes (including changes to pricing, liability, or data processing), we will notify you via email at least 30 days before the changes take effect. The notice will describe the changes and provide a link to the updated Terms. Non-material changes (such as formatting or clarifications) may be made without advance notice.

If you do not agree to the modified Terms, you may stop using the Service and delete your account before the changes take effect. Your continued use of the Service after the effective date of modified Terms constitutes acceptance.

15. General Provisions

Governing Law. These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict-of-laws principles.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure results from circumstances beyond our reasonable control.

No Agency. Nothing in these Terms creates a joint venture, partnership, employment, or agency relationship between you and us.

16. Contact Us

For questions about these Terms, contact us at:

Enso Technology, Inc.
410 State St, Apt 28
Brooklyn, NY 11217
ben@useenso.co